Let’s face it: we don’t answer the phone anymore.
We would rather respond to a text than answer a call from a random number on your phone - or even a call from someone that we know.
Companies are becoming aware of this and are eliminating voicemail capabilities for their employees, effectively saving millions of dollars. An article from Harvard Business Review went as far as saying that voicemail has “become as clunky and irrelevant as Microsoft DOS and carbon paper”.
So what does that mean for the alumni donation phone banks that call thousands of alumni each night?
